Shannon Coleman has joined the North Little Rock School District to serve as the Administrative Director of Human Resources. Throughout her career, having worked with two Fortune 500 companies, Coleman has developed expertise in critical areas, such as employee engagement, conflict resolution, performance management, and compliance.
Coleman comes to the district after nearly three years as the Human Resource Manager at US Foods. At US Foods, she improved the onboarding and feedback processes using data, which helped reduce employee turnover by 275% in less than two years. She also coached leaders on employee development and performance improvement plans.
Prior to her stint at US Foods, Coleman served as the Human Resources and Purchasing Assistant at Dillard’s Corporate. In this role, Coleman supported the organization’s recruitment and training functions, as well as the performance review process.
“I am excited to be a part of the North Little Rock School District. I look forward to supporting our dedicated staff members. We can all work together so that every student can succeed,” she said.
Coleman earned a Bachelor of Business Administration from Henderson State University. She also holds the SHRM Essentials of Human Resources Certification, which provides foundational knowledge in key HR topics, such as hiring, compliance, and employee relations, along with the Employee Relations Internal Investigations Certification. She is currently pursuing the SHRM Certified Professional (SHRM-CP), and the Professional in Human Resources (PHR), which together demonstrate her strong foundation and expertise in core HR practices, like talent acquisition, compliance, employee relations, and performance management.